Public Utilities

Public Utilities

Customer Service

Customer Service Locations & Walk-In Hours

There are two Customer Service locations in Riverside to serve your needs. Please note their hours below.

Orange Plaza
Public Orange Plaza 3901 Orange Street
Riverside, CA 92501
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Walk-In Hours
Monday - Friday 9 a.m. to 5 p.m.
Saturday 9 a.m. to 12:30 p.m.
Sunday - CLOSED
Customer Resource Center
3025 Madison Street
Riverside, CA 92504
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Walk-In Hours
Monday - Friday 9 a.m. to 5 p.m.
Saturday & Sunday - CLOSED

Customer Service Call Center - (951) 782-0330

Our Customer Call Center is available to answer all of your Riverside Public Utilities billing and account questions. You may also pay your Utilities bill by credit card over the phone.

Customer Call Center
Hours of Operation
Monday - Friday 7 a.m to 6 p.m.
Saturday - 8 a.m. to 1 p.m.
Sunday - CLOSED
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Public Power Week (October 2-8)
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Energy Efficiency Day (October 5)
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