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Frequently Asked Questions
Do you have any external resources to help me determine if solar is right for me?
Google Project Sunroof - Your own personalized solar savings estimator, powered by Google Earth imagery
Homeowner's Guide to Going Solar
Consumer Guide to Solar Electricity for the Home
Planning a Home Solar Electric System
Energy.gov Links and Resources
Does the City of Riverside recommend anyone to install my solar?
We do not recommend contractors, but the Federal Trade Commission outlines a list of best practices to follow when choosing a contractor.
Who can I talk to about the solar permitting process
Please call (951)-826-5697 or visit the City of Riverside Building and Safety homepage for more information.
Who can I talk to about how solar is billed using Net Energy Metering (NEM)?
Please call RPU Customer Service at (951) 782-0330 or email RPUPublicBenefits@riversideca.gov for more information.
How many solar panels can I install?
Your system can be sized to offset your actual energy used in kWh (kilowatt-hours) over the past 12 months. This is the maximum amount of energy production allowed for a solar system on your home. Smaller solar systems may be of any size you choose.
I’ve been asked to complete a Net Energy Metering (NEM) Interconnection Agreement. Can I do it online?
Yes. We have fully automated the process to make it simple to complete your NEM agreement. Start it now.
I submitted an NEM Interconnection Agreement online. Who can I contact to get a copy or check the status of my agreement?
Please call RPU Customer Service at (951) 782-0330 or email RPUPublicBenefits@riversideca.gov for more information.
Do I have Permission to Operate (PTO)?
To check PTO status, please visit our Green Map, where you can enter your address to see if you have been interconnected.